Solar Power Systems, Sales, Installation & Service in Gold Coast, QLD

Is your Clenergy solar inverter displaying a red light and a Ground I Fault message on the screen?

At Gold Coast Solar Power Solutions we’ve seen a large number of Clenergy inverters displaying the Ground I Fault message, it can be displayed on all the Clenergy inverter models although the SPH15, SPH20 and SPH30 models are the main ones that seem to have the issue around the Gold Coast and Brisbane areas. In each case according to the Clenergy solar inverter manual the Ground I Fault means Grid output ground leakage current too high. Now isn’t that helpful to know?! What it means in English is the Clenergy inverter has detected a fault whereby some of the power is being lost to earth, and as this is a major issue it shuts the inverter down for safety.

What can you do about a Clenergy Ground I Fault?

The first thing you can try is rebooting the system:

Turn OFF the Solar Supply Main Switch in the switchboard
Turn OFF the PV Array DC Isolator beside the inverter
Wait for the Clenergy inverter screen to go blank and then a few more seconds
Turn the PV Array DC Isolator beside the inverter back ON
Turn the Solar Supply Main Switch in the switchboard back ON
Wait for the inverter to reboot
See if the Ground I Fault has cleared

If the reboot has not cleared the Ground I Fault then it looks like you will require the assistance of a professional solar power accredited electrician.

If you are in the Gold Coast or Brisbane areas then please fill in your details on the form on this page or contact us here and we will be in touch to get your solar power system back in action again as soon as possible. If you are somewhere else in Australia and after a replacement inverter please click on the following link, we have quality replacement solar inverters in stock ready to be delivered to your door.