Is your Clenergy solar inverter displaying a red light and a Relay Failure message on the screen?
At Gold Coast Solar Power Solutions we’ve seen a large number of Clenergy inverters displaying the Relay Failure fault message, it can be displayed on all the Clenergy inverter models although the SPH15, SPH20 and SPH30 models are the main ones that seem to have the issue around Gold Coast and Brisbane area.
In each case according to the Clenergy solar inverter manual the Relay Failure means grid output relay failure. Now isn’t that helpful to know?! What it means in plain English is the Clenergy inverter has detected a fault with a relay inside the inverter; this is an electrical component inside the inverter that has developed an issue and is not allowing the system to produce any power.
What can you do about a Clenergy Relay Failure Fault?
The first thing you can try is rebooting the system:
Turn OFF the Solar Supply Main Switch in the switchboard
Turn OFF the PV Array DC Isolator beside the inverter
Wait for the Clenergy inverter screen to go blank and then a few more seconds
Turn the PV Array DC Isolator beside the inverter back ON
Turn the Solar Supply Main Switch in the switchboard back ON
Wait for the inverter to reboot
See if the Relay Failure fault has cleared
If the reboot has not cleared the Relay Failure then it looks like you will require the assistance of a professional solar power accredited electrician. If you’re in the Gold Coast or Brisbane area please fill in your details on the form on this page or contact us here and we will be in touch to provide you with further assistance. If you are somewhere else in Australia and after a replacement inverter please click on the following link, we have quality replacement solar inverters in stock ready to be delivered to your door.
Need more information on Clenergy solar inverters? Checkout the below.