Gold Coast Solar Power Solutions are a Service Partner for Fronius solar power inverters, so if you’re on the Gold Coast and own a Fronius inverter and it develops a fault you can contact us here and we’ll get your solar power system back in action ASAP.
Gold Coast Solar Power Solutions carry spare parts for Fronius inverters in stock and are trained by Fronius to provide a quick and efficient warranty service, limiting any down time as much as possible. If your inverter is still under warranty the costs will be covered by Fronius.
If you are not on the Gold Coast you can find your local Fronius Service Partner here.
View Fronius IG Inverter Manual Here
When a Fronius inverter has a fault it usually comes up with a STATE code to explain what’s wrong; the following table lists the Fronius IG series inverter STATE codes so you can get an idea on what your Fronius IG inverter is trying to tell you and what you can do about it.
Fronius IG Series Inverter STATE codes
Looking for a Fronius Galvo State Code? Click Here.
Looking for a Fronius Primo State Code? Click Here.
Looking for a Fronius SYMO State Code? Click Here.
Fronius IG STATE codes beginning with 1xx
Fronius IG STATE codes beginning with 1 usually only occur temporarily and are caused by the power from the street (the grid) being outside the inverters operating parameters. The Fronius inverter reacts by disconnecting from the grid and attempts to switch on again after the specified mains monitoring period, as long as no further errors occur during this period. The STATE code is displayed whilst the grid is being checked.
Code |
Description |
Possible causes |
Remedy (sequence) |
| STATE 101 | Grid voltage beyond permitted limits | 1. Mains voltage error 2. Incorrect values in the service menu 3. Internal fault |
1. Check grid voltage, check circuit breakers are ON 2. Change values in the service menu 3. If problem persists contact your Fronius Service Partner |
| STATE 104 | Mains frequency beyond permitted limits. Find out more about Fronius STATE 104 error codes here | 1. Mains frequency error 2. Incorrect values in the service menu 3. Internal fault |
1. Check mains frequency, check circuit breakers are ON 2. Change values in the service menu 3. If problem persists contact your Fronius Service Partner 4. Find out more about Fronius STATE 104 error codes here |
| STATE 107 | Synchronisation with the public mains supply not possible | 1. Mains not connected 2. Incorrect values in the service menu 3. Internal fault |
1. Connect mains power, check circuit breakers are ON 2. Check values in the service menu 3. If problem persists contact your Fronius Service Partner |
| STATE 108 | Islanding detected | 1. Islanding detected 2. Severe disturbances in public mains 3. Internal fault |
1. Automatic correction 2. Automatic correction 3. If problem persists contact your Fronius Service Partner |
Fronius IG STATE codes beginning with 2xx
Fronius IG STATE codes beginning with 2 are messages from the grid monitoring device (ENS) integrated within the inverter and refer to the parameters of the public mains. Some error checks cross over with the STATE codes beginning with 1, however those in service class 2 are of a higher importance and are displayed for that reason.
Code |
Description |
Possible causes |
Remedy (sequence) |
|
| STATE 201 | Grid voltage is higher than the specified limit | 1. Grid voltage error on the public mains 2. Internal fault |
1. Check grid voltage 2. If problem persists contact your Fronius Service Partner |
|
| STATE 202 | Grid voltage is lower than the specified limit | |||
| STATE 203 | Grid frequency is higher than the specified limit | 1. Grid frequency error on the public mains 2. Internal fault |
1. Check grid frequency 2. If problem persists contact your Fronius Service Partner |
|
| STATE 204 | Grid frequency is lower than the specified limit | |||
| STATE 205 | Change of public mains impedance | 1. Serious disturbances on the public mains 2. Internal fault |
1. Reinforce mains cables 2. Connect Fronius IG inverter to another phase 3. If problem persists contact your Fronius Service Partner |
|
| STATE 206 | Absolute value of the impedence is too high | 1. Mains impedence too high 2. Internal fault |
||
| STATE 207 | Mains relay does not open in spite of switch off signal | Internal fault | If problem persists contact your Fronius Service Partner | |
| STATE 208 | Mains relay does not close in spite of switch on signal |
Fronius IG STATE codes beginning with 3xx
Fronius IG STATE codes beginning with 3 are error states that can occur during grid feed in operation, however they do not indicate damaged electronics and do not lead to a remaining interruption of the feed in operation. After switching off and passing the grid monitoring period, the Fronius IG inverter will start feed in operation again. In case of a temperature excess additional cooling down phase is maintained.
Code |
Description |
Possible causes |
Remedy (sequence) |
| STATE 301 | Safety circuit detects a current peak on the mains supply. | 1. Voltage drop on the public mains 2. Internal fault 3. Find out more about Fronius STATE 301 fault codes here |
1. Automatic correction 2. If problem persists contact your Fronius Service Partner 3. Find out more about Fronius STATE 301 fault codes here |
| STATE 302 | Safety circuit detects a current peak on the PV generator side | 1. Voltage drop on the public mains supply 2. Internal fault |
1. Automatic correction 2. If problem persists contact your Fronius Service Partner |
| STATE 303 | Heat sink temperature on the DC-AC board is too high | 1. Ventilation slot congested 2. Very high ambient temperature 3. Distance between inverters too small 4. Internal fault |
1. Free ventilation slot 2. Change location of inverter 3. Increase distance between inverters 4. If problem persists contact your Fronius Service Partner |
| STATE 304 | Heat sink temperature on the DC-DC board is too high | ||
| STATE 305 | Feed-in process not possible, even though public mains parameter within the limits | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 306 | POWER LOW | Intermediate circuit voltage has dropped below permissible threshold value for feed in. Find out more about Fronius POWER LOW error / fault codes here | 1. Check panels 2. Internal fault 3. Find out more about Fronius POWER LOW error / fault codes here |
| STATE 307 | DC LOW | 1. DC-input voltage is too low for feed in 2. Internal fault |
|
| STATE 308 | Intermediate circuit voltage out of the maximum limit | 1. Public mains disturbances 2. Internal fault |
1. Reinforce mains cable 2. If problem persists contact your Fronius Service Partner |
Fronius IG STATE codes beginning with 4xx
Fronius IG STATE codes beginning with 4 are error states that require the intervention of a Fronius Service Partner. They are either temporary or lasting and are triggered by faulty hardware or a software problem. Try switching off the Fronius inverter following the system shutdown procedure, leave off for a few minutes then attempt to restart. If the fault continues please contact your local Fronius Service Partner for further assistance.
Code |
Description |
Possible causes |
Remedy (sequence) |
| STATE 401 | Communication error between IG control and the DC-DC board | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 402 | Write access to the internal Fronius IG memory failed | ||
| STATE 403 | The area in the internal memory for the country setting is incomplete | ||
| STATE 404 | Connection between the control unit and the ENS is faulty | 1. Public mains not connected 2. Internal fault |
1. Check the public mains 2.If problem persists contact your Fronius Service Partner |
| STATE 405 | An old or incorrect version of the ENS microprocessors has been recognised | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 406 | Temperature sensor on the DC-AC board faulty or not connected | ||
| STATE 407 | Temperature sensor on the DC-DC board faulty or not connected | ||
| STATE 408 | Unsymmetry on the public mains detected | 1. Public mains disturbances 2. Internal fault |
1. Error is remedied automatically 2. If problem persists contact your Fronius Service Partner |
| STATE 409 | Supply of the DC-AC board not available | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 410 | Service plug on the DC-AC board is not set correctly | ||
| STATE 412 | Value for fixed voltage is set higher than the open circuit voltage of the PV generator | ||
| STATE 413 | Open circuit voltage too high in the moment of transformer switching | ||
| STATE 414 | Memory array for Fronius IG type in EE-PROM faulty | 1. One-off – memory error 2. Internal fault |
1. Error is remedied automatically 2. If problem persists contact your Fronius Service Partner |
| STATE 415 | No END-enabling signal despite release by IG-control | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 416 | Communication error between IG-Control and power stack | 1. One-off – communication error 2. Internal fault |
1. Error is remedied automatically 2. If problem persists contact your Fronius Service Partner |
| STATE 417 | Hardware ID-collision | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 419 | Two or more power stacks with identical Unique ID | ||
| STATE 420 | Incomplete number of power stacks detected after reaching online threshold according to device type | ||
| STATE 421 | Hardware ID sequence error | ||
| STATE 425 | Receive time-out for data exchange with one or more power stacks exceeded | 1. One off error 2. Internal fault |
1. Automatic correction 2.If problem persists contact your Fronius Service Partner |
| STATE 431 | All power stacks are in boot mode | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 432 | Consistent error in power stack management | 1. One off error 2. Internal fault |
1. Automatic correction 2.If problem persists contact your Fronius Service Partner |
| STATE 433 | Allocation error of dynamic addresses | ||
| STATE 434 | Ground fault detected | ||
| STATE 435 | Wrong configuration for EE-Prom | ||
| STATE 436 | Error transmission faulty | ||
| STATE 437 | Power stack work around is active | ||
| STATE 438 | Error during state code transmission | 1. One-off error 2. Permanent error |
1. Automatic correction 2.If problem persists contact your Fronius Service Partner |
| STATE 441 | Power rack fan faulty | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 442 | Master for one phase could not be assigned | 1. Temporary communication error 2. Internal fault |
1. Error is remedied automatically 2. If problem persists contact your Fronius Service Partner |
| STATE 443 | DC-DC energy transfer failure. Find out more about Fronius STATE 443 error codes here | 1. Error during switching on a power stack 2. Internal fault |
1. Error is remedied automatically 2. If problem persists contact your Fronius Service Partner 3. Find out more about Fronius STATE 443 error codes here |
| STATE 444 | AC monitoring self test interrupted | During the self test another error occured | Quit the self test by pressing ESC and remedy the failure according to the error code list |
Fronius IG STATE codes beginning with 5xx
Fronius IG STATE codes beginning with 5 generally do not stop the feed in operation of the Fronius IG inverter. The STATE codes will be displayed until the message is acknowledged by pushing a button on the display (the inverter will work in feed in operation during this time).
Code |
Description |
Possible causes |
Remedy (sequence) |
| STATE 501 | Heat sink temperature too high, although Fronius IG is on low output | 1. Ventilation slot congested 2. Internal fault |
1. Free ventilation slot 2.If problem persists contact your Fronius Service Partner |
| STATE 502 | An isolation fault between DC+ or DC- to earth has been detected | Isolation fault at the solar generator | Check cables and solar generator |
| STATE 504 | An error occured while scanning LocalNet addresses | Identical Fronius IG address used twice | Check address of the inverters and other components |
| STATE 505 | The area in the internal memory for the “Setup” values is incomplete | 1. One off error 2. Internal fault |
1. Automatic correction 2.If problem persists contact your Fronius Service Partner |
| STATE 506 | The area in the internal memory for the “Total” values is incomplete | ||
| STATE 507 | The area in the internal memory for the “Day/Year” values is incomplete | ||
| STATE 508 | The area in the internal memory for the “WR number” is damaged | ||
| STATE 509 | No feed in operation for 24 hours | 1. Snow covered or very dirty solar panels 2. Insufficient power from the solar panels for feed in operation 3.Internal error |
1. Clean solar panels or remove snow 2. If problem persists contact your Fronius Service Partner |
| STATE 510 | Errors detected by LocalNet self diagnostic system | 1. One-off memory error 2. Internal fault |
1. Automatic correction 2. If problem persists contact your Fronius Service Partner |
| STATE 511 | Errors detected by LocalNet Sensor Card self diagnostic system | ||
| STATE 512 | According to the device type too many power stacks have been detected | 1. One-off error 2. Internal fault |
|
| STATE 513 | Power stacks in boot mode | ||
| STATE 514 | Incomplete number of power stacks detected after reaching online threshold – Device type | ||
| STATE 515 | One or more power stacks notified STATE 406/ 407/ 409/ 410 | Internal fault | If problem persists contact your Fronius Service Partner |
| STATE 516 | One power stack exceeds the permitted limit of error messages per day (>50x). Find out more about Fronius STATE 516 warning messages here | ||
| STATE 517 | Permanent POWER LOW or DC LOW error |
Fronius is an Austrian manufacturer of solar inverters and are well known for their quality and fast response to warranty claims. If you are on the Gold Coast or South Brisbane and your Fronius IG inverter is giving you problems then contact us here or give us a call on 07 55 228 980 – we are here to help ensure that your solar power system remains an asset rather than a liability!
If you are not on the Gold Coast you can find your local Fronius Service Partner here.
View Fronius IG Inverter Manual Here
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Hi Rudy, your Fronius IG20 is a grid connected solar inverter, it requires a grid reference to work so no, it cannot be used as an off grid unit for your shed.
Hi, l recently upgraded my solar system to a 6.5kw from a 2kw system, l now have a 2kw system, consisting of 1 x fronius IG 20 inverter and 7 x 225 watt panels. Would it be possible to put the old system on my shed roof as a off grid stand alone unit? or does the Fronius IG need to be plugged into the mains? Thanks
Hi Steve, thanks for your enquiry. According to Fronius a STATE code 314 on a Fronius Primo 8.2 is a DC system failure. The first thing to try with this code is an update of the inverter software, you can find this here.
If the software update doesn’t work you will need to get the assistance of a Fronius Service Partner, but the software update will most likely sort it out. Good luck!
Does anyone know what Error Code 314 relates to? This is for the Fronius Primo 8.2-1. I have looked through the manual but have not been able to track it down.
Hi, sorry unfortunately we don’t have a Fronius IG 2500-LV in Australia so I am unsure what the STATE 446 means that you having issues with. I would recommend contacting Fronius directly about this.
Thanks