Samil SolarRiver InverterWhen a fault occurs on your Samil SolarRiver Inverter it is important to check the warning or fault message. This will provide information on the next steps to take.

We have put together a list of faults, diagnosis and solutions from Samil Inverter user’s manual to easily identify and solve most problems that could occur with the Samil SolarRiver Inverter series inverters. Ensure that you follow safety precautions before performing below procedures. It is also recommended that you contact a qualified electrician to assist you.

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Faults

Diagnosis and Solutions
Grid Fault

 

 -Waiting for one minute, grid will go back to normal working state.
-Making sure that grid voltage and frequency complies with standards.
-Or, please seek for help from us.
No Utility -Off to grid.
-please check grid-connection, like wire, interface, etc.
-Checking grid usability.
-Or seek for help from us.
PV Over Voltage -Checking the panel’s open-circuit voltage whether the value similar Or already >Max.DC voltage.
-Please seek help from us when voltage ≤ Max.DC voltage.
DC INJ High -DC injection is higher than the set value.
-Wait for one minute.
-Please seek for help from us if it does not go back to normal state.
SCI Failure -Disconnect PV (+), PV (-) with DC input, and re-connect them.
-Please seek for help from us if it cannot go back to normal state.
DC Sensor Fault -Disconnect PV (+), PV (-) with DC input, and re-connect them.
-Please seek for help from us if it cannot go back to normal state.
Isolation Fault -Check the impedance among PV (+), PV (-) and ground.
SR1K5TLA1~SR5KTLA1 >1Mohm
-Please seek for help from us if it cannot be detected or the impedance value is not big enough.
Consistent Fault -Disconnect the PV (+), PV (-) with DC input, then reconnect them.
-Please seek for help from us if it cannot go back to normal state.
Fan Fault – Check the fan whether it is blocked.
-Check the wire of fan whether it is normal.
-Please seek for help from us if it cannot go back to normal state.
Relay Failure -Disconnect the PV (+), PV (-) with DC input, then reconnect them.
-Please seek for help from us if it cannot go back to normal state.
Ground I Fault -Leakage current is too high.
-Disconnect DC and AC connector, check the surrounding equipment on the AC side.
-Reconnect the input connector and check the state of inverter after troubleshooting.
-Please seek for help from us if it cannot go back to normal state.
EEPROM Failure -Disconnect the PV (+), PV (-) with DC input, then reconnect them.
-Please seek for help from us if it cannot go back to normal state.
High DC Bus -Disconnect the PV (+), PV (-) with DC input, then reconnect them.
-Check L line and N line to see whether it has connection faults.
-Please seek for help from us when this fault happens.
GFCI Failure -Disconnect the PV (+), PV (-) with DC input, then reconnect them.
-Please seek for help from us if it cannot go back to normal state.

 

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The full details are available in the Samil Inverter manual’s troubleshooting section. In case performing the steps above does not fix the issue and your Samil SolarRiver Inverter is still within the warranty period you can contact the equipment installer or supplier.  Contact Samil Power Customer Service for further assistance.

Please be prepared to describe the details of your system installation and provide the model and serial number of the unit. If your Samil SolarRiver Inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

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